Privacy Policy

Last updated: July 29, 2026

Mamatsafe ("we", "us") operates the Mamatsafe website, mobile application, and platform at platform.mamatsafe.com. This policy explains how we collect, use, and protect your information.

Information we collect

Account information: name, email address, phone number, and role assigned by your organisation
KYC and financial information: when you apply or onboard — e.g. NIN, BVN, bank details, business and home address, guarantor details
Location data: precise GPS coordinates when a field agent performs site verification
Photos and video: captured in-app during lead intake and field verification
Device information: app version and authentication tokens stored securely on your device
Website usage: standard server logs (IP address, browser type, pages visited) when you browse mamatsafe.com

How we use information

Provide login and role-based access to platform services
Process leads, verifications, loan applications, and investments
Respond to support requests
Comply with legal and regulatory requirements for financial services
Prevent fraud and maintain audit trails

How we store and protect data

Data is transmitted over encrypted HTTPS
Authentication tokens are stored using device secure storage (Keychain on iOS)
Access is restricted to authorised Mamatsafe staff and systems

Sharing

We do not sell your personal data. We may share data with service providers that host our platform (e.g. cloud infrastructure) and with regulators or law enforcement when required by law.

Your rights

Depending on applicable law, you may request access, correction, or deletion of your data by contacting support@mamatsafe.com.

App permissions

The mobile app may request camera, microphone, location, and internet access. Some features will not work without these permissions.

Children

Our services are not intended for users under 18 without parental involvement. We do not knowingly collect data from children.

Changes

We may update this policy from time to time. Continued use of our services after changes constitutes acceptance.

Contact

Mamatsafe
No. 02 Kujama Close, Barnawa, Kaduna, Nigeria
Email: support@mamatsafe.com
Phone: +234 913 125 6914
Website: https://mamatsafe.com